SimpliNET2 Support

How to apply manual firmware updates?

Overview

IoT Defense support may make private firmware updates for the SimpliNET2 system available to you. These private firmware updates typically contain fixes for specific issues that you may be encountering with SimpliNET2. These updates are provided as binary firmware files which you have to download and apply to your SimpliNET2 devices.

This note guides you through the process of manually updating the firmware on the SimpliNET2 Router and Extender Devices.

SimpliNET2 Routers and Extenders run different firmware so the firmware files for these devices are different. The files names are made of 3 blocks and represent the following information. Note these files don’t have an extension such as .exe or .bin

Downloading Firmware

On a PC or Mac, use a web browser to download the firmware update files from the link provided by IoT Defense support staff. Firmware updates are generally provided as a pair of files one for the router (R) and another one for the extender (E), as shown below.

Preparing for update

Login into your SimpliNET2 router from a web browser on the PC or Mac on which you have download the firmware files.

For detail login instructions, please see the note How to access the SimpliNET2 web interface?

Select the Setup option from the bottom of the previous page and then select the Upgrade Firmware option.

The web page will list the router and all the extenders that have been paired with the router and are currently online. The firmware update has to be applied to each router and extender separately starting with the extenders first. To do so click on the Upgrade button next to the extender.

Update the extenders

The following page will display the current firmware version the extender is running. Note down that version, in case that information is required by IoT Defense support staff. Then click on the Browse button to select the firmware file to apply to the extender.

During the file selection process, please make sure you select the file that has ‘E’ in the first block of the file name and then click open. This will select the extender (E) firmware file.

In the following page click on the Apply button.

The firmware update process will start and will take a few minutes.

During this process, please make sure you...

  • DON’T disconnect your PC/Mac from the SimpliNET2 WiFi network.
  • DON’T switch off the extenders or router.
  • DON'T remove power from any of the SimpliNET2 devices.

When the extender firmware update process is complete you will see the following page.

Repeat the above steps (from this section) for each extender.

Update the router

The following page will display the current firmware version of the router. Note down that version, in case it is required by IoT Defense support staff. Then click on the Browse button to select the firmware file to apply to the router.

During the file selection process, please make sure you select the file that has ‘R’ in the first block of the file name and then click open. This will select the router (R) firmware file.

In the following page click on the Apply button.

The firmware update process will start and will take a few minutes.

During this process, please make sure you...

  • DON’T disconnect your PC/Mac from the SimpliNET2 WiFi network.
  • DON’T switch off the extenders or the router.
  • DON'T remove power from any of the SimpliNET2 devices.

When the router firmware update process is complete you will see the following page.