SimpliNET - Support

This support page is for SimpliNET - Mesh WiFi System

If you are looking for support for SimpliNET2 - Mesh WiFi System with Smart Firewall, please click below.

SimpliNET2 Support
Initial Setup

The SimpliNET Router and Range Extenders automatically update themselves once they are connected to the Internet. These updates are downloaded and applied at night during quiet hours. After logining into the SimpliNET system the initial Status screen shows the current firmware version on the router, as shown below. Please let the SimpliNET devices update themselves to the latest firmware version before attempting to configure them.

The latest SimpliNET Router firmware version is SN2R.V5030.190130

The latest SimpliNET Extender firmware version is SN2E.V5030.190130

Setup and Configuration Options

SimpliNET Mesh WiFi system provides mobile application-based and web browser-based configuration options. SimpliNET mobile applications require only a minimum set of application permissions on both Android and iOS, respecting your privacy.

Mobile Apps

SimpliNET mobile apps for Android and iOS available for downloaded through the links below. The mobile applications provide step by step instructions for setting up and configuring your SimpliNET system.

Web Browser

To configure your SimpliNET Mesh WiFi system using a web browser, please follow the steps below:

  1. Using the wireless connection on your PC, Mac, or any device with a browser, connect to the SimpliNET WiFi Network. Alternatively, you can use an Ethernet cable to connect your computer to one of the LAN ports on the SimpliNET Router.
  2. Start a web browser and type in or http://ap.setup in the address bar.
  3. Login using the unique password located on the bottom of the SimpliNET Router unit.
  4. Customize your SimpliNET Mesh WiFi system without having to use the SimpliNET2 mobile application.
User Guides

You can view the online SimpliNET Mesh WiFi System User Guide.

Please note that the SimpliNET system continuously improves itself through automatic software updates. The User Guide may not inlcude all the features available in the web dashboard as some of the features may be experimental.

Contacting Support

Have a question about SimpliNET? Please reach out to us by email

Most questions are answered on the SimpliNET FAQ Page.